Have Questions?We’ve Got Answers!

How is water-resistant different than waterproof?

Water-resistant means that the only the surface of product can get wet and should not be submerged in water.

Can I use ava product in the shower?

It depends! Most of our products are water-resistant, but the HUM Bullet Massager is fully waterproof and perfect for self-discovery in the shower or bathtub.

What kind of cleansers can I use to wash ava products?

We recommend you use an anti-bacterial soap, warm water, and a gentle cloth to clean your ava products. Chemical cleansers can damage the silicone materials. Do not fully submerge product under water.

Are the materials body-safe and hypoallergenic?

Absolutely! Our products are made using certified medical-grade silicone, making them even more safe than body-safe.

Can I use a silicone or oil-based lubricant with ava products?

We highly advise using only water-based lubricants to extend the quality and life of the silicone. Always make sure to read the ingredients on any lubricants you use to make sure they are safe for intimate skin.

Is this product suitable for internal use?

Because all our products are made with medical-grade silicone, they are safe for intimate areas inside and out. Always explore with a gentle hand and avoid inserting any non-silicone parts of our products into the body.